Health Screening

1. We require all participants to complete a health screening, in the form of an online health questionnaire. This must be completed, along with emergency contact information, before attendance at an RB Fitness class. This form must be updated if there are any changes to health or circumstances once the participant has started attending classes. 

Booking 

1. Bookings will be made in the first instance, via the 'BookWhen' site, in form of monthly blocks in advance. Space available will depend on size of venue, class, and current COVID guidance. RB Fitness reserve the right to limit numbers of class if and when they deem necessary. Booking is available at any point in the month and fees will 'pro rata' as the month goes on. Pay as you go sessions are available if space allows, at a slightly higher rate. 

2. 12 session cards can be booked by contacting RB Fitness direct. These passes allow participants to book a block of 12 sessions, paying for 11. The pass lasts for 13 weeks and so if attending one class a week this allows for a holiday week. Participants will need to indicate which class(es) they wish to attend and RB Fitness will manually book that class space for that month. Classes may be attending 'ad hoc' if space allows. Session cards are valid on all classes including MumPower and bootcamp. 

3. Free trials may be available at various times throughout the year, depending on space, and if any space is available.  

4. Missed classes. If you will miss a class for any reason, you may attend another class in that calendar month as a catch up. This will be subject to space, and suitability and arranged by contacting RB Fitness direct. No refunds will be given. 

Fees

1. Fees for classes are made at the time of booking, via card through 'Bookwhen.' 12 session cards are paid direct to RB Fitness via BACS or via card reader in person. Payment secures your space on class. Class fees as follows: £6.50 for all MumPower class, booked in a monthly block. £8 a class for Bootcamp, booked in a monthly block.  £71.50 for a 12 session pass, valid across any class. 'Pay as you go' is available if space allows, at a slightly higher rate. 

Children 

1. We welcome children to all daytime classes, and while RB Fitness is committed to safeguarding yourself and your children, and provide a safe space for you to attend, children will remain the sole responsibility of the parents while attending classes. RB Fitness will not accept any responsibility for any injury or accident to your child during class. 

Medical clearance

1. All postnatal attendees will be expected to have had their GP check before commencing any exercise programme. Prenatal clients will be expected to seek medical clearance from their GP before commencing on any exercise programme. Attendees of any class will be expected to keep RB Fitness updated on any changes in their health and fitness. 

2. RB Fitness reserves the right to request medical documentation from your health professional should we become concerned at any time about your ability to exercise. 

3. Ladies are expected to inform RB Fitness should they fall pregnant while attending classes. Subject to medical clearance they will be able to continue with classes throughout their first and second trimesters (not including bootcamp). Continuation past this point will be at the discretion of the instructor, and may involve seeking medical clearance. RB Fitness reserves the right to make a judgement based on the individual, in their best interest. At this point, it may be necessary to move to lower impact classes.  

4. Guidelines for attendance at class is as follows: MumPower: foundations - from 6-8 weeks postnatal. MumPower: From 8 weeks postnatal. Bootcamp from 6 months postnatal. However, this is at the discretion of the instructor, based on the postnatal recovery of that particular attendee.  

Cancelled classes

1.Should there be the need to cancel a class for any reason other than poor weather (for outside classes) then credit will be rolled over to the following month, or a catch up class offered. 

2. Outdoor classes will go ahead in all weathers. In the case of a weather warning, all participants will be offered the option of a catch up class (subject to space) or access to online classes for 24 hours, no refund will be given. If you choose not to attend a class that is going ahead, no refund will be given. 

Personal training 

1. Potential personal training clients will, in the first instance be offered a free consultation to determine whether both parties will be a good fit to work together. RB Fitness reserves the right not to enter in to an agreement with every client.  

2. Each potential personal training client will be offered a FREE consultation of 30 minutes either face to face or via phone prior to commitment to a block of sessions (excludes one off PT sessions)

3. All personal training packages to be purchased and paid for in advance. Payment plans can be discussed, but only implemented at the discretion of RB Fitness. 

4. If the PT has a reason to cancel a session, a session of the same duration, at a time to suit both parties will be arranged. 

5. If the client cancels a session with more than 48 hours notice, an alternative session at a time to suit both parties will be arranged within the time frame of the booked 6 week block, this may be online. If less than 48 hours notice is given, the client may lose that session if a suitable alternative cannot be offered. 

6. Personal training sessions can be offered either mobile in your own home, in a local open space or in a hired hall where appropriate. Client and PT will work together to agree a suitable venue, and the PT will ensure that appropriate insurances are in place. 

Appropriate behaviour

RB Fitness reserves the right to remove any participants acting in an aggressive, abusive manner, or acting in appropriately to other participants or instructors.

COVID 19 

1. RB Fitness will be following the most up to date guidelines for group exercise, as set out by EMD UK. RB Fitness reserves the right to add addition measures should we feel appropriate to do so, at any time. This includes signing a disclaimer at the start of class, stating that you are aware of the symptoms of COVID 19, and are following current guidelines for self isolation and testing.